Accessibility at Capsule Hotel: travel made inclusive for everyone

At Capsule Hotel, we believe in making travel accessible to all, including individuals with limited mobility or those requiring wheelchair-friendly accommodations. Across our locations in Lucerne, Zurich, and Basel, we provide tailored accessibility features to ensure every guest enjoys a seamless stay.

Wheelchair-Accessible Capsules (Available at Chapter Alpine Garden)
Barrier-Free Bathrooms (Available at Chapter, Alpine Garden and Hyve)
Elevators and Ramps (Available at Chapter, Alpine Garden and Hyve)
Family-Friendly Capsule Rooms (Available at Hyve Basel)
Apartments for Limited Mobility (Available at Hyve Basel)
Central location

Our Locations

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Info & Reviews

Very clean, good accommodation with great facilities and very close to the Altstadt.

Hannes stayed in The LAB

Frequently asked questions

Our FAQ section is your compass on your adventure to discover new things. Service

Invest in this project

Our journey continues! Become part of our next project too. You can find more information about the next capsule hotel here. About us

Look around

Not sure which capsule hotel you want to stay in or what you want to see in the cities? You can find a lot of inspiration on our Instagram channel! Follow us

Die Lage ist top, die Capsule ist grosszügig gebaut und hat genügend Platz, Self-Check-in ist einfach, Bett war bequem, es hat genügend Toiletten und Duschen zur Verfügung

Ramona stayed in alpine garden – Zürich Flughafen

Do you have questions or need help?

As you start your adventure, use our FAQ section as your compass. Otherwise, contact us via the service desk.

Who do you want to reach?

We are available in the office every day from 8:00 a.m. to 5:00 p.m.

We are available 24/7 every day.

We are available daily from 7:00 a.m. to 11:00 p.m.

We are available daily from 7:00 a.m. to 11:00 p.m.

We are reachable everyday from 8 p.m to 5 p.m.

    Group request

    Are you a group? Would you like to stay with us? Please select your preferred location and complete the form below. We will then contact you by email with a personalised offer IMPORTANT: Group enquiries are only valid for groups of 10 or more people. If you are less than 10 people, you can book directly using our booking tool.


























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    You can find information about the processing of this data in our privacy policy.